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dc.contributor.authorPrim-Allaz, Isabelle
dc.date.accessioned2010-06-03T14:31:49Z
dc.date.available2010-06-03T14:31:49Z
dc.date.issued1999
dc.identifier.urihttps://basepub.dauphine.fr/handle/123456789/4277
dc.language.isoenen
dc.subjectBank-client relationshipen
dc.subject.ddc658.8en
dc.subject.classificationjelM31en
dc.titleRelationship marketing of services : An analysis of service quality and service encounters through relational norms - A dyadic approach between bank account managers and SMEsen
dc.typeDocument de travail / Working paper
dc.publisher.nameUniversité Paris-Dauphineen
dc.publisher.cityParisen
dc.identifier.citationpages18en
dc.relation.ispartofseriestitleCahiers DMSPen
dc.relation.ispartofseriesnumber270en
dc.description.sponsorshipprivateouien
dc.subject.ddclabelMarketingen


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