In a knowledge management initiative, one of the main issues is
to identify and locate which knowledge to capitalize on. To deal
with this issue, a General Analysis Methodology so called
GAMETH® has been developed. In this article, we describe the
postulates, the guiding principles, and the main phases, which
constitute the basis of GAMETH® Framework. Notably, we
emphasize the process modeling approach that is inherent to the
second phase of the methodology. This process modeling
approach supports the effective capability to locate and identify
“crucial knowledge”. Furthermore, we present lessons learned
from two case studies.
