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Knowledge Based Evaluation of Software Systems: a case study

Stamelos, Ioannis; Vlahavas, Ioannis; Refanidis, Ioannis; Tsoukiàs, Alexis (2000), Knowledge Based Evaluation of Software Systems: a case study, Information and Software Technology, 42, 5, p. 333-345. http://dx.doi.org/10.1016/S0950-5849(99)00093-2

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Type
Article accepté pour publication ou publié
Date
2000
Journal name
Information and Software Technology
Volume
42
Number
5
Publisher
Elsevier
Pages
333-345
Publication identifier
http://dx.doi.org/10.1016/S0950-5849(99)00093-2
Metadata
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Author(s)
Stamelos, Ioannis
Vlahavas, Ioannis
Refanidis, Ioannis
Tsoukiàs, Alexis cc
Abstract (EN)
Solving software evaluation problems is a particularly difficult software engineering process and many contradictory criteria must be considered to reach a decision. Nowadays, the way that decision support techniques are applied suffers from a number of severe problems, such as naive interpretation of sophisticated methods and generation of counter-intuitive, and therefore most probably erroneous, results. In this paper we identify some common flaws in decision support for software evaluations. Subsequently, we discuss an integrated solution through which significant improvement may be achieved, based on the Multiple Criteria Decision Aid methodology and the exploitation of packaged software evaluation expertise in the form of an intelligent system. Both common mistakes and the way they are overcome are explained through a real world example.
Subjects / Keywords
Automated software evaluation; Multiple criteria decision aid; Intelligent systems

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