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dc.contributor.authorAdrot, Anouck
dc.contributor.authorRobey, Daniel
dc.date.accessioned2009-12-07T09:02:20Z
dc.date.available2009-12-07T09:02:20Z
dc.date.issued2008
dc.identifier.urihttps://basepub.dauphine.fr/handle/123456789/2622
dc.language.isoenen
dc.subjectInformation Technologyen
dc.subjectImprovisation and Crisis Responseen
dc.subject.ddc658en
dc.subject.classificationjelM1en
dc.titleInformation Technology, Improvisation and Crisis Response: Review of Literature and Proposal for Theoryen
dc.typeCommunication / Conférence
dc.description.abstractenCrisis response is generally acknowledged as a crucial aspect of crisis management. Crisis response often requires a need to improvise because the circumstances demand spontaneous innovation that departs from established procedures. Although previous research has acknowledged improvisation as a valuable component of crisis response, it has not provided adequate conceptual understanding of improvisation. Moreover, studies on the role played by information technology (IT) in crisis are inconsistent regarding the ways that IT may support improvised responses. As a result, few recommendations could be formulated to guide practitioners in using IT to respond to crises, thereby wasting crucial resources. This paper proposes a definition of improvisation that emphasizes its relationship to dynamic capabilities and organizational routines. Using this definition, we analyze the literature on crisis management. The results show that IT enables the reuse of existing resources in novel and spontaneous ways but also supports collaboration and leadership expertise.en
dc.description.sponsorshipprivateouien
dc.subject.ddclabelGestion des entreprisesen
dc.relation.conftitle14th Americas Conference on Information Systemsen
dc.relation.confdate2008-08
dc.relation.confcityTorontoen
dc.relation.confcountryCanadaen


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