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Gatekeepers rather than helpless: An exploratory investigation of seniors use of information and communication technology in critical settings

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Adrot&al2020.pdf (332.9Kb)
Date
2020
Indexation documentaire
Communication
Subject
disaster; information practices; seniors
Code JEL
D.D8.D83; J.J1.J14
Titre du colloque
53rd Hawaii International Conference on System Sciences
Date du colloque
2020
Ville du colloque
Manoa
Pays du colloque
United States
Titre de l'ouvrage
Proceedings of the 53rd Hawaii International Conference on System Sciences
Année
2020
ISBN
978-0-9981331-3-3
URI
https://basepub.dauphine.fr/handle/123456789/20767
Collections
  • DRM : Publications
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Auteur
Karanasios, Stan
Adrot, Anouck
1032 Dauphine Recherches en Management [DRM]
Cooper, Vanessa
Mercieca, Bernadette
Type
Communication / Conférence
Nombre de pages du document
3770-3779
Résumé en anglais
Reports and studies often show that seniors suffer disproportionately during disasters. Yet seniors’ handling of information and communication technology is largely overlooked. Based on a qualitative study comprising interviews and focus groups, this research shows important properties of seniors’ practices with information in critical settings. Seniors embody and tap into local knowledge, mingle offline and take online cues about emergency situations, and maintain trust towards institutions. We discuss the need to pursue and diversify investigation on this topic, as well as the role of seniors as gatekeepers rather than considering them helpless individuals. This research contributes to a better understanding of seniors’ use of digital resources by highlighting their role in information sharing in disaster settings. We pave the way for future research to inform policy making and support seniors’ survival in future disasters.

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 Cette création est mise à disposition sous un contrat Creative Commons.