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Managing inter-organizational breaks in a context of cross-border crisis

Adrot, Anouck; Kanaan, Nour (2018), Managing inter-organizational breaks in a context of cross-border crisis, in Tomaszewski, Brian; Boersma, Kees, ISCRAM 2018 Conference Proceedings, p. 245-253

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Type
Communication / Conférence
Date
2018
Conference title
15th International Conference on Information Systems for Crisis Response
Conference date
2018
Conference country
United States
Book title
ISCRAM 2018 Conference Proceedings
Book author
Tomaszewski, Brian; Boersma, Kees
ISBN
978-0-692-12760-5
Pages
245-253
Metadata
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Author(s)
Adrot, Anouck
Dauphine Recherches en Management [DRM]
Kanaan, Nour
Dauphine Recherches en Management [DRM]
Abstract (EN)
Dysfunctions in interactions can impede communication between crisis responders. The literature in crisis management partially addresses this practical issue by outlining several types of “breaks” (Milburn, 1983). Breaks refer to social disruptions between organizations involved in crisis response that result in erosion of social links, conflicts amplifications and unstructured responsibilities allocation. However, research falls short of details about specification of these social breaks and how to address them, thereby leaving practitioners who need to handle this issue without clear practical guidelines. We draw on the concept of authority to help dealing with the occurrence of these breaks. The empirical analysis of this article focuses on a cross-border region between France and Germany, that is very likely to encounter inter-organizational breaks. This research in progress will contribute to understand the influence of authority on inter-organizational breaks and crisis response. We discuss the expected contribution of this research.
Subjects / Keywords
authority; social interactions; structure of command; resilience
JEL
M10 - General

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