The Respective Effects of Virtues and Inter- organizational Management Control Systems on Relationship Quality and Performance: Virtues Win

Donada, Carole; Mothe, Caroline; Nogatchewsky, Gwenaëlle; de Campos Ribeiro, Gisèle

Donada, Carole; Mothe, Caroline; Nogatchewsky, Gwenaëlle; de Campos Ribeiro, Gisèle (2019), The Respective Effects of Virtues and Inter- organizational Management Control Systems on Relationship Quality and Performance: Virtues Win, Journal of Business Ethics, 154, 1, p. 211-228. 10.1007/s10551-016-3418-x

Type

Article accepté pour publication ou publié

Date

2019

Journal name

Journal of Business Ethics

Volume

154

Number

Publisher

Springer

Pages

211-228

Abstract (EN)

In this study, we evaluate how individual virtues and inter-organizational management control systems (IOMCS) influence buyer–supplier performance through relationship quality. Results from a sample of 232 firms confirm that virtues and IOMCS relate positively to rela- tionship quality and performance, respectively. However, IOMCS lose their positive influence on relationship quality when considered along with virtues. That is, when both variables enter the regression model simultaneously, vir- tues win. This interesting finding has particular resonance at a time when research on ethics still needs to reinforce its positive effects on the practice of management.

Subjects / Keywords

Interorganizational relations; Business communication; Organizational performance; Supplier relationship management; Virtues; Relationship quality

JEL

Z13 - Economic Sociology; Economic Anthropology; Social and Economic Stratification
L14 - Transactional Relationships; Contracts and Reputation; Networks
L25 - Firm Performance: Size, Diversification, and Scope