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Towards a new tacit knowledge-based approach for decision process

Arduin, Pierre-Emmanuel; Negre, Elsa; Rosenthal-Sabroux, Camille (2013), Towards a new tacit knowledge-based approach for decision process, Proceedings of the first international conference on Knowledge Management, Information and Knowledge Systems (KMIKS 2013), Sfax University Press : Tunis

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Type
Communication / Conférence
Date
2013
Titre du colloque
first international conference on Knowledge Management, Information and Knowledge Systems (KMIKS 2013)
Date du colloque
2013-04
Ville du colloque
Hammamet
Pays du colloque
Tunisia
Titre de l'ouvrage
Proceedings of the first international conference on Knowledge Management, Information and Knowledge Systems (KMIKS 2013)
Éditeur
Sfax University Press
Ville d’édition
Tunis
Métadonnées
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Auteur(s)
Arduin, Pierre-Emmanuel
Dauphine Recherches en Management [DRM]
Negre, Elsa
Laboratoire d'analyse et modélisation de systèmes pour l'aide à la décision [LAMSADE]
Rosenthal-Sabroux, Camille
Laboratoire d'analyse et modélisation de systèmes pour l'aide à la décision [LAMSADE]
Résumé (EN)
Tacit knowledge plays an important role in decision making that is why, in this paper, weintroduce a new approach based on tacit knowledge for decision process. Our approach is basedon a practical case study in the eld of second hand vehicle purchase. This paper proposesideas and research issues on how to tackle tacit knowledge for decision process with cost-bene tand multicriteria analysis based on a real-world case. Because tacit knowledge cannot alwaysbe explicited, we use the multicriteria analysis to ttingly explicit tacit knowledge which canbe explicited. In order to respect the nancial policy of the company that purchases/salessecond hand vehicles, we use the cost-bene t analysis. The goal is to help the company tomake the best decision.
Mots-clés
Information system; tacit knowledge; decision process; cost-benefit analysis; multicriteria analysis