Emotions in outsourcing. An empirical study in the hotel industry
Date
2009Dewey
MarketingSujet
Hotel; Relational norm; Switching cost; Supplier switching; Outsourcing; EmotionJEL code
L83; M11; M54Journal issue
International Journal of Hospitality ManagementVolume
28Number
3Publication date
09-2009Article pages
367-373Publisher
ElsevierCollections
Metadata
Show full item recordAuthor
Nogatchewsky, Gwenaëlle
Donada, Carole