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dc.contributor.authorArduin, Pierre-Emmanuel*
dc.contributor.authorGrundstein, Michel*
dc.contributor.authorRosenthal-Sabroux, Camille*
dc.date.accessioned2015-03-06T11:18:03Z
dc.date.available2015-03-06T11:18:03Z
dc.date.issued2013-01
dc.identifier.urihttps://basepub.dauphine.fr/handle/123456789/14751
dc.language.isoenen
dc.subjectKnowledge managementen
dc.subjectKnowledge retentionen
dc.subjectKnowledge sharingen
dc.subjectCollaborative decision makingen
dc.subjectBaen
dc.subjectSemi-opened infrastructure modelen
dc.subjectSoPIMen
dc.subject.ddc003en
dc.subject.classificationjelC.C4.C44en
dc.subject.classificationjelD.D7.D70en
dc.subject.classificationjelD.D8.D83en
dc.subject.classificationjelM.M1.M10en
dc.titleFrom knowledge sharing to collaborative decision makingen
dc.typeArticle accepté pour publication ou publié
dc.description.abstractenThis paper introduces an approach developed at AXA, a main French insurance company, in order to retain the knowledge acquired by outsourcing teams. This approach is based on the assumption that sharing and disseminating knowledge are two key factors for actually getting knowledge retention. It has been used, tested and improved within AXA France’s industrial environment. By presenting the problem raised by knowledge retention within organisations and the different ways envisaged to improve it, we propose a discussion about their efficiency, and describe our approach in order to retain knowledge in a specific case. This approach, based on our approach of knowledge management, has implied collaborative decision making, which will be highlighted in this paper. Bridging knowledge management and collaborative decision making has been a means to reinforce the ability of the stakeholders to actually retain knowledge and to easily elaborate a consensus, the starting point of an efficient collaborative decision making.en
dc.relation.isversionofjnlnameInternational Journal of Information and Decision Sciences
dc.relation.isversionofjnlvol5en
dc.relation.isversionofjnlissue3en
dc.relation.isversionofjnldate2013-01
dc.relation.isversionofjnlpages295-311en
dc.relation.isversionofdoi10.1504/IJIDS.2013.055927en
dc.relation.isversionofjnlpublisherInderscienceen
dc.subject.ddclabelRecherche opérationnelleen
dc.relation.forthcomingnonen
dc.relation.forthcomingprintnonen
dc.description.halcandidateoui
dc.description.readershiprecherche
dc.description.audienceInternational
dc.relation.Isversionofjnlpeerreviewedoui
hal.person.labIds1032*
hal.person.labIds36796*
hal.person.labIds989*
hal.identifierhal-01507103*


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