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When the management of nurse absenteeism becomes a cause of absenteeism: a study based on a comparison of two health care facilities

Damart, Sébastien; Kletz, Frédéric (2016), When the management of nurse absenteeism becomes a cause of absenteeism: a study based on a comparison of two health care facilities, Journal of Nursing Management, 24, 1, p. 4-11. 10.1111/jonm.12262

Type
Article accepté pour publication ou publié
Date
2016
Journal name
Journal of Nursing Management
Volume
24
Number
1
Pages
4-11
Publication identifier
10.1111/jonm.12262
Metadata
Show full item record
Author(s)
Damart, Sébastien

Dauphine Recherches en Management [DRM]
Kletz, Frédéric
Autre
Abstract (EN)
Aim – The study aims to explore perceptions of the causes of nurse absenteeism. Background – Nurse absenteeism is rising in many countries. However, there is little evidence as to how strategies adopted in order to cushion the effects of absenteeism on workload influence absenteeism itself. Method – The study used a ‘qualitative’ method based on cognitive mapping techniques in order to represent perceptions about absenteeism graphically. The study was conducted in two health-care facilities with a sample of 55 interviewees. Results – Absenteeism is due in part to strategies adopted in order to cushion the effects of absenteeism on organisations. Furthermore, the strategies are self-legitimising. The more they are used, the more they are regarded as normal and useful. Conclusions – A plan to reduce absenteeism among nurses must explicitly take into account the strategies used to cushion its impact. Implications for nursing management – To cushion the effects of absenteeism among caregivers, managers must make trade-offs that take into account, for example, the workload or disruption linked to the substitution of personnel.
Subjects / Keywords
cognitive mapping technique; health-care facilities; management of absenteeism; nurse absenteeism
JEL
I19 - Other
J24 - Human Capital; Skills; Occupational Choice; Labor Productivity
J28 - Safety; Job Satisfaction; Related Public Policy
M12 - Personnel Management; Executives; Executive Compensation

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