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Le stress des salariés en relation "service client" : les modes de management en question

hal.structure.identifierDauphine Recherches en Management [DRM]
dc.contributor.authorChanlat, Jean-François*
hal.structure.identifier
dc.contributor.authorHaim, Patrick
HAL ID: 2663		*
hal.structure.identifier
dc.contributor.authorBouveresse, Laurence*
dc.date.accessioned2014-10-14T09:12:06Z
dc.date.available2014-10-14T09:12:06Z
dc.date.issued2014
dc.identifier.urihttps://basepub.dauphine.fr/handle/123456789/14029
dc.language.isofren
dc.subjectStress lié au travailen
dc.subjectConditions de travailen
dc.subjectModes de managementen
dc.subjectService à la clientèleen
dc.subject.ddc658.3en
dc.subject.classificationjelJ.J2.J28en
dc.subject.classificationjelL.L8.L84en
dc.subject.classificationjelM.M1.M12en
dc.subject.classificationjelM.M5.M54en
dc.titleLe stress des salariés en relation "service client" : les modes de management en questionen
dc.typeChapitre d'ouvrage
dc.identifier.citationpages183-194en
dc.relation.ispartoftitleRegards croisés sur la gestion du stress professionnel‎en
dc.relation.ispartofeditorBerghmans, Claude
dc.relation.ispartofeditorBayad, Mohamed
dc.relation.ispartofpublnameL'Harmattanen
dc.relation.ispartofpublcityParis‎en
dc.relation.ispartofdate2014
dc.relation.ispartofpages297en
dc.subject.ddclabelRessources humainesen
dc.relation.ispartofisbn978-2-343-03552-9en
dc.relation.forthcomingnonen
dc.description.halcandidateoui
dc.description.readershiprecherche
dc.description.audienceNational
hal.identifierhal-01656540*
hal.version1*
hal.update.actionupdateMetadata*
hal.author.functionaut
hal.author.functionaut
hal.author.functionaut


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