Show simple item record

Linking organizational processes to knowledge management processes in the case of knowledge intensive organizations: A theoretical framework

dc.contributor.authorBen Chouikha, Mouna
dc.date.accessioned2013-12-17T09:10:39Z
dc.date.available2013-12-17T09:10:39Z
dc.date.issued2010
dc.identifier.urihttps://basepub.dauphine.fr/handle/123456789/12301
dc.language.isoenen
dc.subjectknowledge managementen
dc.subjectorganizational processen
dc.subjecthorizontal interactionen
dc.subjectvertical interactionen
dc.subject.ddc658.4en
dc.subject.classificationjelD83en
dc.subject.classificationjelL19en
dc.subject.classificationjelM10en
dc.subject.classificationjelM19en
dc.titleLinking organizational processes to knowledge management processes in the case of knowledge intensive organizations: A theoretical frameworken
dc.typeCommunication / Conférence
dc.description.abstractenAs stressed by many authors, knowledge is a key res ource which is nowadays lying at the heart of organizational performance of knowledge intensive o rganizations. Such organizations are characterized by an increasing number of knowledge intensive and interconnected processes. Many knowledge intensive organizations are failing to fo cus on interactions between their processes. Such organizations which target specific processes, are not able to get the maximum value from their effort s and to reach their overall goals. Many authors have analyzed the causes of this failure and have proposed solutions to optimize organizational proce sses. Business process reengineering, current standards for organizational processes (ISO9000, CM MI,...) and well-known modeling techniques and notations are examples of such solutions. Never theless, the proposed solutions are of limited scope and don’t provide organizations with signific ant improvements. We think that linking organizational processes and knowledge management m ay help knowledge intensive organizations in managing processes interactions and optimizing orga nizational actors work. In this paper, we propose a framework – based on knowledge management - in or der to manage interactions between organizational processes. Our framework permits ana lyzing knowledge management activities within knowledge intensive organizations and links them to organizational processes. Moreover, it provides instruments which help knowledge intensive organiza tions in improving knowledge management practices and optimize knowledge reuse.en
dc.identifier.citationpages10en
dc.subject.ddclabelDirection d'entrepriseen
dc.relation.conftitleEuropean, Mediterranean & Middle Eastern Conference on Information Systems (EMCIS 2010)en
dc.relation.confdate2010-04
dc.relation.confcityAbu Dhabien
dc.relation.confcountryÉmirats arabes unisen
dc.relation.forthcomingnonen


Files in this item

Thumbnail
Name:
C73.pdf
Size:
71.69Kb
Format:
PDF
View/Open

This item appears in the following Collection(s)

Show simple item record