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A Reference Model for Knowledge Retention within Small and Medium-sized Enterprises

Doan, Quang Minh; Grundstein, Michel; Rosenthal-Sabroux, Camille (2011), A Reference Model for Knowledge Retention within Small and Medium-sized Enterprises, dans Liu, Kecheng, KMIS 2011 - Proceedings of the International Conference on Knowledge Management and Information Sharing, Paris, France, 26-29 October, 2011, SciTe Press, p. 306-311

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Type
Communication / Conférence
Date
2011
Pays du colloque
FRANCE
Titre de l'ouvrage
KMIS 2011 - Proceedings of the International Conference on Knowledge Management and Information Sharing, Paris, France, 26-29 October, 2011
Auteurs de l’ouvrage
Liu, Kecheng
Éditeur
SciTe Press
Isbn
978-989-8425-81-2
Pages
306-311
Métadonnées
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Auteur(s)
Doan, Quang Minh
Grundstein, Michel
Rosenthal-Sabroux, Camille
Résumé (EN)
Knowledge retention (KR) has been identified as one of the critical factors for maintainingsustainableperformance. However, until recently, most of the existing researches have focused on large organizations,while very few studies have mentioned this issue inSmall and Medium-Sized Enterprises (SMEs). Toredress some of this imbalance in the literature, this paper provides a reference model for knowledgeretention within SMEs. This model includes most ofthe fundamental elements that are believed to becritical for an effective KR implementation. The model is especially tailored for SMEs to kick-start aKRinitiative in their organization as well as can beserved as a template to assess the SMEs’ KR maturity level.
Mots-clés
reference model for knowledge retention within SMEs (KR-SME); Critical knowledge; crucial knowledge; knowledge retention (KR)