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From quality to innovation: Evidence from two French Employer Surveys

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SC-session2B-Galia-Pekovic.pdf (327.7Kb)
Date
2009
Dewey
Direction d'entreprise
Sujet
Selective matching; ISO certification; Quality; innovation
JEL code
L15; O31; Q55
Journal issue
Technovation
Volume
29
Number
12
Publication date
12-2009
Article pages
829–842
Publisher
Elsevier
DOI
http://dx.doi.org/10.1016/j.technovation.2009.08.002
URI
https://basepub.dauphine.fr/handle/123456789/11060
Collections
  • DRM : Publications
Metadata
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Author
Pekovic, Sanja
Galia, Fabrice
Type
Article accepté pour publication ou publié
Abstract (EN)
In this article we investigate the impact of quality systems on innovation performance using the method of propensity matching. We use two French microeconomic surveys, the “Organizational Changes and Computerization” (COI 1997) and the “Community Innovation Survey” (CIS3 1998–2000). The first hypothesis indicating that quality (ISO 9000 certification) impacts positively on innovation is supported for certain areas of innovation performance. Furthermore, the second hypothesis states that different levels of quality differentially improve innovation performance. Results indicate that the innovation performance of firms with Top Quality Level is higher than that of firms with Medium Quality Level which is also higher than that of firms with Low Quality Level for certain areas of innovation. However, we found that the difference in innovation performance between firms with Medium and Low Quality Levels is not of a great magnitude. This study implies that in order to achieve a significant innovation performance improvement via quality systems, a very well-established quality system is needed within a firm.

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