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dc.contributor.authorDambrin, Claire
dc.date.accessioned2009-07-10T14:56:51Z
dc.date.available2009-07-10T14:56:51Z
dc.date.issued2004
dc.identifier.urihttps://basepub.dauphine.fr/handle/123456789/1086
dc.language.isoenen
dc.subjectRelation interpersonnelleen
dc.subjectManager-employer relationshipen
dc.subjectContrôleen
dc.subjectTeleworken
dc.subjectTélétravailen
dc.subject.ddc658.4en
dc.subject.classificationjelM12en
dc.subject.classificationjelM54en
dc.subject.classificationjelM59en
dc.subject.classificationjelJ29en
dc.titleHow does telework influence the manager-employee relationship?en
dc.typeArticle accepté pour publication ou publié
dc.description.abstractenCompanies are sometimes reluctant to implement telework in their teams because managers may lose control over their teleworking employees. The question we try to answer in this paper is: Does telework have an impact on the manager-employee relationship and, if so, what sort of impact is it? We first propose a literature review on this theme. We then restitute the empirical results of a case study realised in a salespeople team of home-based teleworkers. Through the analysis of e-mails, in-depth interviews, and direct observation, we show that: telework reduces formal communication between employees and their direct manager while it develops interpretation bias. It facilitates communication between distant hierarchical levels, reducing the importance of professional and social status. Telework increases employees' autonomy towards their manager. One of the only ways for the manager to evaluate teleworkers is to devote their accountability to results. Overall, telework reduces the importance of the manager in the employee’s professional concerns.en
dc.relation.isversionofjnlnameInternational Journal of Human Resources Development and Management
dc.relation.isversionofjnlvol4en
dc.relation.isversionofjnlissue4en
dc.relation.isversionofjnldate2004
dc.relation.isversionofjnlpages358-374en
dc.description.sponsorshipprivateouien
dc.subject.ddclabelDirection d'entrepriseen


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